Privacy policy


Your privacy is important to us, so by means of this document, we explain what data we collect from users, how we use it and for what purpose, among other things.

For your information, we will never ask for more information than we actually need for the services requested; we will never share it with third parties, except by legal obligation or with your prior authorization; and we will never use your data for any other purpose not previously indicated.

As users, you should carefully read this Privacy Policy on a regular basis, and whenever you enter your personal data, as this document may undergo modifications since the provider may modify any type of information that may appear on the web to comply with the regulations or update the policy, and without any obligation to give prior notice or inform users of such obligations, being sufficient the publication on the provider’s website.



TAX ID: 43560710K  

Postal address: C/ de Sant Cristòfol 16, 08012, Barcelona, Barcelona.


KINA CHOCOLATESas responsible for the website, in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and the free movement of such data and other current legislation on the protection of personal data, and by Law 34/2002, of July 11, 2002, of Services of the Information Society and Electronic Commerce (LSSICE), informs you that it has implemented the necessary security measures, technical and organizational, to ensure and protect the confidentiality, integrity and availability of the data entered.


The data we collect, how we collect it and the purpose of the processing is as follows:

  1. Contact and/or information request forms:

  • Required data: name, e-mail, telephone

  • Purpose: to respond to queries and/or provide information requested by the User.

  • Legitimation: user consent

  • Registration form:

    • Required data: name, e-mail

    • Purpose: to create a user account and access the functionalities of the site

    • Legitimation: user consent

  • Newsletter subscription forms

    • Required information: mail

    • Purpose: To send you commercial information of your interest about our products and/or services through SMS mail, social communities or any other electronic or physical means, if the User has expressly consented to it;

    • Legitimation: User consent

  • If you contract the service and/or purchase the product through our website:

    • Required data: name and surname, address, email, telephone, health data (information about intolerances and allergies) and information about a credit or debit card.

    • Purpose: contracting of our service and/or purchase of our product.

    • Legitimation: user consent

  • To carry out the contractual relationship and the analogous administrative, fiscal and accounting procedures and accounting procedures required by current legislation.

    • Required data: name and surname, telephone, address, ID card number, email, signature

    • Purpose: to carry out internal fiscal and administrative commercial management. 

    • Legitimation: Consent of the interested party and contractual relationship.

  • WhatsAppWhatsApp: the WhatsApp section of this policy details its use.

  • The photographs that are posted on the website are the property of KINA CHOCOLATES.

    You may revoke your consent at any time by sending a letter with the subject “Unsubscribe” to the above-mentioned e-mail address.

    In accordance with the LSSICE, KINA CHOCOLATES does not engage in SPAM practices, therefore, does not send commercial e-mails that have not been previously requested or authorized by the User. Consequently, in all communications that you will receive from the provider, you have the possibility to cancel your express consent to receive our communications.

    We will not process your personal data for any other purpose except as required by law or court order.

    You will not be subject to decisions based on automated processing that produce effects on your data.


    Your data will be kept for the duration of the business relationship with us or you exercise your right of cancellation or opposition, or limitation to treatment. However, we will keep your data for the periods legally provided for in the applicable provisions.


    KINA CHOCOLATES will only provide information to law enforcement agencies under court order or by obligation of a legal rule, without prejudice to block or cancel your account if there may be indications of the commission of any crime by the user. The information provided will be only that which is available to the provider at the time.

    The information you provide to us through this website will be hosted on the servers of KINA CHOCOLATESThe web hosting service is provided by the company HOSTINGER, UAB  code 302710386, located at Europos av. 32-4, LT-46326 Kaunas, Republic of Lithuania, which provides the web hosting service. The processing of the entity’s data is regulated by a data processor contract between the provider and this company. 

    Also, the provider uses certain tools to provide services necessary for the development of the activity, being able to store your data. These tools are as follows:

    Google Analyticsto perform an analysis and metrics of the use that users make of the website through cookies. The information generated and collected by these cookies about the use (including the IP address) will be directly transmitted to and stored by Google Inc. located in Delaware, 1600 Amphitheatre Parkway, Mount View (California), CA 94043 of the United States ( ” Google “), on its servers in the United States.

    Email MarketingMailchimp, The Rocket Science Group, LLC 675 Ponce de Leon Ave NE Suite 5000 Atlanta, GA 30308 USA, a company of the Intuit, Inc. group.

    Ecommerceecommerce service: WooCommerce, Inc. 60 29th Street #343 San Francisco, CA 94110Automattic Inc.


    As a user-interested party, you may request the exercise of the following rights before KINA CHOCOLATES by submitting a letter to the postal address at the top of the page or by sending an e-mail to, indicating as subject: “DATA PROTECTION: RIGHTS OF THE AFFECTED”.


    • Right of access: Allows the data subject to know and obtain information about their personal data undergoing processing.

    • Right of correction or deletion: to correct errors and modify data that prove to be inaccurate or incomplete.

    • Right of cancellationallows the deletion of data that is inadequate or excessive.

    • Right to objectThe data subject’s right not to have his or her personal data processed or to have it stopped. 

    • Limitation of processingThe data will be used for the purpose of limiting future processing, for the exercise or defense of claims.

    • Data portabilityData portability: provision of the processed data to the data subject, so that he/she can transmit it to another data controller, without hindrance.

    • Right not to be subject to automated individual decisions (including profiling).right not to be subject to a decision based on automated processing that produces effects or significantly affects

    As a user, you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of the processing carried out prior to the withdrawal of consent.

    You also have the right to file a complaint with the supervisory authority if you believe that your rights in relation to the protection of your data may have been violated (



    The information you provide will be treated confidentially. The provider has adopted all technical and organizational measures and all necessary levels of protection to ensure security in the processing of data and avoid its alteration, loss, theft, treatment or unauthorized access, according to the state of technology and nature of the data stored. Likewise, it is also guaranteed that the processing and recording in files, programs, systems or equipment, premises and centers comply with the requirements and conditions of integrity and security established in the regulations in force.


    The language applicable to this privacy policy is Spanish. Therefore, in the event of any contradiction in any of the versions provided in other languages, the Spanish version shall prevail.


    We inform you that KINA CHOCOLATES can have a presence in social networks. The processing of data carried out on persons who become followers on social networks (and / or perform any link or action of connection through social networks) of the official pages of KINA CHOCOLATES will be governed by this section, as well as for those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and previously accepted by the user.

    KINA CHOCOLATES will treat your data for the purposes of properly managing its presence in the social network, informing of activities, products or services of the provider, as well as for any other purpose that the regulations of the Social Networks allow.

    The publication of content is prohibited:

    – That are allegedly unlawful by national, community or international regulations or that carry out activities that are allegedly unlawful or contravene the principles of good faith.

    That violate the fundamental rights of persons, lack of courtesy in the network, disturb or may generate negative opinions in our users or third parties and in general any content that KINA CHOCOLATES considers inappropriate.

    – And in general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection and intellectual and industrial property rights.

    Likewise, KINA CHOCOLATES reserves the right to remove, without prior notice from the website or the corporate social network those contents that are considered inappropriate.

    In any case, if you send personal information through the social network, KINA CHOCOLATES will be exempt from liability in relation to the security measures applicable to this platform and the user, if he/she wants to know them, should consult the corresponding particular conditions of the network in question.


    Remarketing is a system that allows you to create tailored or personalized ads for users who have previously visited a website, in this case, our website. It is a solution associated with Google Adwords with the objective of achieving a better return on investment (ROI). Remarketing inserts a cookie in the user’s computer and in the sites affiliated to Google Adsense with graphic ads a banner of the provider is shown.

    Retargeting is the technique used to show, on other websites thanks to a tracking system, graphical ads to a user who has left our site without completing a process that we wanted him to finish (registration, purchase, request, etc.), these ads should be mainly oriented to the conversion of the target of our website.

    The information we collect through these functions is collected by cookies from Facebook, Twitter. You can learn about the data collected by these cookies in the following privacy policies of each service:

    – Facebook

    If you do not want this information to be collected by these cookies, please disable Google’s use of cookies through Google’s ad settings. You can also disable the use of cookies from a third-party vendor through Network Advertising Initiative’s opt-out page.

    This type of service allows interaction with social networks or other external platforms. The interactions and information obtained by the provider will always be subject to the privacy settings of the user in each social network. In the event that a service is installed that allows interaction with social networks, it is possible that, even if users do not use the service, it may collect web traffic data related to the pages on which they are installed.


    The provider’s website uses Facebook ads, which is Facebook’s advertising platform. It allows you to create campaigns and ads. When generating an ad, you can segment the audience by:

    – Location

    – Demographic data (age, sex, etc.)

    – Interests (activities, hobbies, etc.)

    – What they buy on the Internet and through other channels.

    – Etc.

    From the moment the user leaves their data in the form provided to join the subscription newsletter, the data obtained through Facebook Ads are subject to this privacy policy. Under no circumstances will information from Facebook be used for any other purpose.


    Adwords is a Google platform for ADVERTISERS who want to advertise on GOOGLE. The provider uses Google Adwords, which is Google’s advertising platform. This allows you to create campaigns and ads to display on other websites. When generating an ad, you can segment the audience by:

    – Location

    – Demographic data (age, sex, etc.)

    – Interests (activities, hobbies, etc.)

    – What they buy on the Internet and through other channels.

    – Etc.

    From the moment the user leaves their data in the form provided to join the subscription newsletter, the data obtained through Google Adwords are subject to this privacy policy. Under no circumstances will the information from Google be used for any other purpose.

    The Provider may select and publish customer testimonials to the Services. These tokens may contain personal identifying information, such as your name and/or city, state or country in which you live. If you wish to have your name or testimonial removed or deleted from the site, you should contact the provider using the above contact details.


    The processing of the data of persons who make an inquiry through WhatsApp of KINA CHOCOLATES shall be governed by this section, as well as those conditions of use, privacy policies and access regulations pertaining to the application in each case and previously accepted by the user. KINA CHOCOLATESwill process your data in order to correctly manage your query, as well as any other purpose of the administrative management of the service. Your data is shared with WhatsApp Ireland Limited, whose technical security measures ensure the confidentiality, integrity and availability of your information, as indicated in its own privacy policy. No further assignments are foreseen, except by legal obligation or court order. Your data will be kept for the duration of the purpose for which they were obtained and, once they are no longer needed, they will be duly blocked, archived and kept for the legally established period of time. It is forbidden to use the WhatsApp of KINA CHOCOLATES, for the sending of contents that are not necessary for the response to the consultation and that are illegal by national or international regulations that violate the fundamental rights of persons and in general that contravene the principles of legality, honesty, responsibility, protection of privacy, consumer protection and intellectual and industrial property rights.


    KINA CHOCOLATES reserves the right to modify this policy to adapt it to new legislation or jurisprudence.


    The consent given, both for the treatment and for the transfer of the data of the interested parties, is revocable at any time by communicating it to KINA CHOCOLATES in the terms established in this Policy for the exercise of the rights. This revocation shall in no case be retroactive.


    In general, the relationship between KINA CHOCOLATES with the Users of its telematic services, present in this website, are subject to Spanish legislation and jurisdiction to which the parties expressly submit themselves, being competent for the resolution of all conflicts derived or related to its use to the Courts and Tribunals of the domicile of the provider (if it is not considered as a consumer for the purposes of the TRLGDCU) or of the user (if it is considered as a consumer for the purposes of the TRLGDCU).